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CIPS L5M15 Exam Syllabus Topics:
Topic
Details
Topic 1
- Understand methods and behavioural factors which can influence others: This section of the exam measures skills of Category Managers and covers the influence of behavioural and interpersonal dynamics in negotiation and collaboration. It explores methods to influence individuals and groups by building trust, creating alliances, and managing conflict, ambiguity, and resistance effectively. Learners examine how attitudes, motivation, and organisational behaviour affect outcomes, including the influence of leadership style, empowerment, participation, and communication. The section emphasizes understanding how organisational structures and informal networks shape negotiation power and decision-making processes within procurement and supply environments.
Topic 2
- Understand the key stages which impact on the negotiation process and outcomes: This section of the exam measures skills of Procurement Managers and covers the major phases of negotiation, from preparation to conclusion. It includes understanding how pre-negotiation planning influences success, analyzing whether to negotiate individually or as a team, and preparing with clear objectives, strategies, and intelligence. It also explores structuring a negotiation agenda, applying effective negotiation tools and tactics, handling concessions, understanding opponent motivations, managing deadlocks, and ensuring successful conclusion and documentation of agreements. Post-negotiation focus is on implementing agreements, selling outcomes to stakeholders, and monitoring performance for continuous improvement.
Topic 3
- Understand negotiation relationships and ethics: This section of the exam measures skills of Supply Chain Professionals and covers the role of relationships, trust, and ethics within negotiations. It explains how honesty and long-term partnerships contribute to effective outcomes and examines how situational assessment affects negotiation tone and results. The section also introduces ethical considerations, including the differences between positional and principled negotiation, separating personal factors from issues, and pursuing win-win solutions. It highlights the importance of cultural sensitivity, transparency, and the avoidance of unethical practices such as bribery, corruption, or fraud within professional negotiations.
CIPS Advanced Negotiation Sample Questions (Q57-Q62):
NEW QUESTION # 57
A belief that someone is both highly competent and that they care is an example of which characteristic?
- A. Affection
- B. Respect
- C. Distrust
- D. Trust
Answer: D
Explanation:
Trust in negotiation is built when a counterpart is perceived as both capable (competence) and benevolent (care). Without either dimension, relationships may erode into mere respect or distrust.
Reference:CIPS L5M15 -Building Trust in Supplier Relationships.
NEW QUESTION # 58
Yi Ting is advised to use the Principled Approach. Which must she remember?Select TWO
- A. Separate people from problems
- B. Do not deviate from the agenda
- C. Focus on interests not positions
- D. She will be negotiating alone
Answer: A,C
Explanation:
Two core principles are toseparate people from the problemand tofocus on interests rather than positions
. (The other two statements are not defining elements of the approach.) Reference:CIPS L5M15 - The Four Principles of Principled Negotiation (Domain 2.2).
NEW QUESTION # 59
Under what circumstances would you useparallel workingwith two suppliers?
- A. When changing supplier, to ensure a smooth transition.
- B. When large orders exceed one supplier's capacity.
- C. When maintaining good relations with an old supplier.
- D. When the item is a bottleneck item, to reduce risk.
Answer: A
Explanation:
Parallel working (or parallel running)is used when switching suppliers to ensure continuity of supply. Both suppliers operate simultaneously for a transition period until the new supplier demonstrates stability and quality.
Reference:CIPS L5M15 -Supplier Transition and Continuity Planning (Domain 1.3).
NEW QUESTION # 60
DSA is expanding its procurement team and wants recruits with soft skills useful in procurement. Which of the following are soft skills?Select THREE.
- A. Communication
- B. Change management
- C. Influencing
- D. Mathematical capability
- E. Knowledge of local markets
Answer: A,B,C
Explanation:
Soft skills are interpersonal and behavioural capabilities that enable effective collaboration and impact, such as communication, influencing, and managing change. Technical/market knowledge and numerical skills are valuable but are classed as hard/technical skills rather than soft skills.
Reference:CIPS Level 5, L5M15 - Topic: Soft vs. Hard Skills in Negotiation.
NEW QUESTION # 61
Which of the following is anegativebody-language signal?
- A. Mirroring the other person's body language
- B. Crossed arms
- C. Eye contact
- D. Smiling
Answer: B
Explanation:
Crossed arms are commonly read as closed/defensive, which can hinder rapport. In contrast, natural smiling, appropriate eye contact, and subtle mirroring generally support openness and trust.
Reference:CIPS L5M15 - Communication and rapport: non-verbal behaviours.
NEW QUESTION # 62
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